We respect your privacy and your concern about your data protection. This is one of the main reasons why we have created this informational disclosure. We collect and use personal information for many purposes, including but not limited to, billing; product and service realization; for better understanding the desires and needs of our customers; to provide a better and qualitative website, products and services; for communicating with current and potential customers regarding our products and services, and possible regarding third party products and services. Generally, your private information will only be disclosed to our owners, employees, independent contractors, subsidiaries, partners, affiliates, attorneys, consultants, business associates, service providers, suppliers and agents, acting on our behalf or request. This general rule, and disclosures in specific situations, is more particularly described below. You must be atleast at age of 18 or older to access this website. This website is not directed to under-age persons nor do we knowingly collect any personal information about children under the age of thirteen.
Information Collected by our ISP
The hosting provider for this Internet site (as with any Internet site) is operating an infrastructure and therefore is able to record various information, including domain name, pages accessed, date and time of access, type of web browser and computer operating system. This is most commonly done by providing access to raw server logs. For more information you should perform an Internet search on 'server logs' or 'raw server logs.' We may have access to our raw server logs and access reports prepared by our hosting provider.
Financial Information for Billing Purposes
We offer for free or sell products and services. When sales are made financial information must be disclosed. This information can include any number of facts you are asked to provide, but most commonly includes your name, financial / credit card information, billing address, and email address. Generally, this purchase information will be provided by you to a third party payment processor and we do not receive your financial / credit card information. In the event we do receive financial / credit card information, we will not disclose it to anyone unless disclosure is required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction. If you claim that your financial information was used to make a purchase you did not authorize, details about the financial transaction may be disclosed to law enforcement and anyone else we deem necessary to address the matter.
Use of eMail Addresses and other Contact Information
An important part of our services includes being able to provide information to you. As a result, you explicitly agree to receive communications from us via email, fax, telephone, mail, or any other delivery method. As a customer you are agreeing to receive information about the product or service you purchased or using for free. This may include, but is not limited to, information about product or service updates, new features, or information we believe you may find interesting. We may also send you information about other products and services our company offers. We will not sell or provide your email address to others. We may allow advertising to our customers, or engage in joint ventures, which result in a situation you receiving advertisements from selected third parties.
Identification of Purchasers
If you purchase or use for free one of our products or services, you authorize us to use your name and identification information in advertising or promotions. We also use personal information in an aggregate form (i.e., not individually attributable to you) for business analysis, operational, marketing and other promotional purposes.
Disclosure by Necessity
Private information may be disclosed if required by a court order, statute, law, or regulation. Information is subject to disclosure to address a claim that you are violating the terms of any agreement pertaining to your use of this website or our products or services, or rights of any third party. Information is also subject to disclosure if we believe that disclosure is necessary to identify, contact or bring an action against someone who may be causing any type of harm to or interfering (either intentionally or unintentionally) with our rights or property, your rights or property, other users of our website, products or services, or anyone else. As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company, or be bought by another company. In such transactions, personal information may be one of the transferred assets. Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our website, products and services, you consent to any such transfer of information outside of your country. After your account becomes inactive some of your information may remain in our databases, computers, and archives, for statistical purposes (as stated in the Data Protection Statement) or for historical purposes.
Data Protection Statement
In order for you to use the service you shall grant IT9 EOOD the right to collect, process and store your personal information and data, and by registering for the AndroidMonitor service you provide your explicit consent to IT9 EOOD to collect, process and store your personal information and data. IT9 EOOD may collect, process and store information in relation with:
The AndroidMonitor service has a newsletter. When subscribed for the newsletter you may receive information about the status of the service, improvements and new features, news and other information on the service. The newsletter is free. You can subscribe and unsubscribe anytime you want. To subscribe for new newsletter please enter your Email address in the Newsletter form on the androidmonitor.com home page or write to newsletter at androidmonitor.com saying you would like to subscribe. If you want to unsubscribe from the newsletter please send a message from the Email address you would like to unsubscribe to newsletter at androidmonitor.com.com stating that you would like to unsubscribe.
Access to our website
The user can access their Private Area only by using the E-mail address and password associated with their account. On successful and unsuccessful log in attempts information will be logged.
Detailed browser information;
Our heuristic systems may decide to block or require additional verification before letting the user log in into their Private Area or accessing other internal resources. This may happen if the user is trying to access their data from completely different location or in other circumstances which may be a sign that the user data is at risk. Many high security institutions are deploying similar techniques.
Data extracted from client devices
Data types extracted from the devices on which the mobile application has been installed: detailed device information; images; video files; information about the installed applications; entire contact book; debugging information (client logs, exceptions, boot notifications); and other data types. All the extracted information and data cannot be and will not be used for marketing, statistical or for any other purposes without explicit consent from the user. Most probably we will never seek consent because we will never use the extracted data and information from the monitored devices for marketing or other purposes. We are just not that kind of company. We respect your privacy and we will protect your information and data. Debugging information may be collected from the devices on which the mobile application has been installed. The debugging information has nothing in common with your personal information and data like images, installed applications and so forth. The debugging information is directly related to the process of processing data, not the data itself. Examples for debugging information are, but not limited to, logs about application crashes, application unable to upload data to your Private Area, application failures, etc. The debugging information help us find and fix bugs in the mobile application and improve the user experience in general. Usually debugging information will be collected right after the installation of the mobile application and soon after that the level of debugging information will be drastically minimized. We may however, at our discretion, turn on verbose debugging messages in order to find and fix possible bugs in the course of the application usage.
Users count; count of the devices on which the mobile application has been installed; records count for each data type; summarized technical details about the devices on which the mobile application has been installed: manufacturer, model, version codename, version incremental, version release, version SDK, debugging logs. All the information may only be used for statistical purposes and for improving the services. The summarized technical details about the devices will help us especially when dealing with bugs. Usually all the statistical information will not be stored but calculated on demand, but when stored it will be separated from the accounts of our users and it will not be attributable to them.
When the user is installing the mobile application on the device they would like to monitor, they will be prompted to enter their Email address. After providing Email address the Service will create an user account associated with the Email address provided. Account information and other details will be sent to this Email address.
Notifications by Email
A lot of things can be done through the AndroidMonitor service by the user and because of this we have created a system for notifications. When the user account is first created, it is automatically registered for Email notifications and these notification are related to the user activities. You can disable the notifications anytime by sending a letter to notifications at androidmonitor.com stating that you would not like to receive notifications by Email. Notifications are usually sent when you install the mobile application on new device, or when there is new information or data in your Private Area, and for other reasons.
The AndroidMonitor service is working with information and data. We do not allow access to the information and data stored in our infrastructure, except when:
- it is required with your explicit consent;
- it is required by an authorized person, law or statute;
Usually all the statistical information is not individually attributable to our users and we may use it for different purposes.
Our users have data stored on an infrastructure. When the user decide that they would not like to use the services (or any part of the services) anymore they can delete their Private Area account. This can be done by clicking on the "Terminate Account" link in their Private Area. By doing this they schedule an account deletion procedure. This may result in new data coming to the Private Area from monitored devices because the application has not been uninstalled from the monitored devices but only their account has been deleted. In order to stop the process of sending data to the Private Area the user must first uninstall the application from the monitored devices associated with their account. The next step is to click on the "Terminate Account" link in their Private Area. The Private Area account of the user will be deleted few days later. Deleting the account does not delete the installed application on the monitored devices. Deleting the installed application on the monitored devices does not delete the Private Area account. If the “Terminate Account” link is missing or it is not working please contact us for further assistance. As with almost any Information System, when the data has been deleted from the Private Area it can't be restored or undeleted. The process is final. By terminating their accounts our users does not lose the right to use the services again. If our users would like to use the services again they could do this anytime they want by following the installation instructions on www.androidmonitor.com.
These policies may be amended by us at any time and without notice. Any modifications made will be posted on this page. You agree that your continued use of our websites, product or service after that date will constitute your consent and acceptance of the amendment.
Last updated: 08.01.2014